Konga, Nigeria’s largest online shopping mall, is rolling out an extensive warehouse infrastructure project across Nigeria to service thousands more online merchants.
The 'Fulfilled by Konga' Project will enable thousands of Nigerian online sellers, who currently sell through Konga, to store their merchandise and subsequently have the orders delivered by Konga's in-house fulfillment team. The initiative is expected to reduce merchant order processing times by 90%, from 40 hours to 3 hours.
Along with significantly reducing delivery times, 'Fulfilled by Konga' is expected to make order fulfillment for its 60,000 merchants easier and more reliable. At present, merchants have up to three days to drop off their items at a distribution site, where Konga’s team will go on to deliver the item on their behalf. With the new project, items can be selected and shipped on the same day. For Lagos deliveries, items can be delivered within 24 hours; a service that has been in beta for some months and has already seen a 98.5% success rate.
Konga’s flagship distribution centre in Lagos is an ultra-modern 60,000 sq ft warehouse and houses over 200,000 items. With the launch of ‘Fulfilled by Konga’, plans are now in place to double its size to 120,000 sq ft in 2017, as well as adding on fulfilment centres in Nigeria’s capital, Abuja, as well as in Port Harcourt.
Speaking on the launch of ‘Fulfilled by Konga’, CEO Shola Adekoya says Konga has cemented a name for itself as an engine of commerce and trade in Africa.
The infrastructure project we are currently deploying has been developed to act as a catalyst for the entire e-commerce market in Nigeria. ‘Fulfilled by Konga’ is a dynamic solution that makes the process of doing business easier and more effective for our tens of thousands of merchants, and our customers will benefit from far shorter waiting times for their orders.Shola Adekoya, Konga CEO
"Warehousing and distribution is notoriously challenging in Nigeria", Shola Adekoya added. "We have set ourselves a Herculean task of building a network of technologically advanced warehousing sites across Nigeria to bring speedy, cost efficient sales solutions for our growing number of merchants looking to do business online, and will act as a considerable boost to Nigeria’s growing ecommerce sector."
Nigeria currently ranks 90th in the World Bank's Logistic Performance Index and Konga’s activities will certainly improve performance in this sector.