Uber drivers and Uber Eats delivery partners will now be insured against on-duty injuries. This is a result of a "strategic collaboration" between Uber South Africa and Chubb Insurance South Africa Limited.

In 2017 Uber secured injury protection cover for riders from Chubb.

“We are proud to announce Partner Injury Protection together with Chubb to show our commitment to being a better partner to the driver and delivery-partners who are the heart of the Uber experiences. We’ll carry on taking drivers feedback on board to ensure we further improve their experience so they can face the future with more confidence,” said Alon Lits, General Manager Sub-Saharan Afrika at Uber.

Uber driver partner injury protection

Additionally, Uber’s partnership with RoadCover for riders in South Africa will be extended to drivers and Uber Eats delivery-partners. RoadCover will provide assistance and legal representation to drivers and other third parties with their submission of claims submitted to the Road Accident Fund.

“We believe this partnership with Chubb and RoadCover will play a huge role in achieving our goal of reliable, affordable, and safe transportation options for all South Africans,” said Lits.

Uber drivers and Uber Eats delivery-partners will have access to the following benefits as part of the injury protection cover:

  • Emergency medical treatment: If an accident happens On-Trip, this cover reimburses drivers for emergency medical treatment costs they have incurred in the first 48 hours following the accident up to a capped sum. In addition, this cover reimburses ambulance service costs and provides drivers with an immediate small lump sum payment to cover their basic expenses following the accident.

  • Death and final payments: In the unfortunate event that a driver dies as a result of an accident On-Trip, their dependents or heirs will benefit from a lump sum payment. They will also obtain an additional lump sum amount which can be used as they deem fit.

  • Permanent disability payments: In the unfortunate event that a driver suffers a permanent disability as a result of an accident On-Trip, they will benefit from a lump sum payment. The amount depends on the severity of the disability, as determined by Chubb Insurance.

  • Daily confinement payment: If a driver is hospitalized for more than 24 hours they will receive a daily payment for up to 30 days for each day that they have to remain in the hospital. This is non-medical expense cover as a result of hospitalization and not a substitute for medical aid cover.

  • Daily payment benefit (injury): If a driver is hospitalized for more than 48 hours as a result of an accident that happened On-Trip and are thereafter unable to drive because of those injuries, they will receive a daily payment for up to 30 days whilst they are medically certified by a doctor as unfit to work.


Cover image credit: Uber Partner Injury Protection. Uber