Garmin Southern Africa (Garmin SA) has notified its customers that their data personal data was compromised as a result of an alleged hacking incident. The data, according to a statement by Jennifer Van Niekerk (South Africa Managing Director at Garmin), was apparently stolen from the company's online store and it included credit card details of all customers who had placed orders through shop.garmin.co.za.
So far Garmin has said that the alleged security breach and theft of customer data is limited only to their South African online store.
"We recently discovered theft of customer data from orders placed through shop.garmin.co.za (operated by Garmin South Africa) that compromised your personal data related to an order that you placed through the website. The compromised data was limited to only Garmin’s South Africa site, and contained payment information, including the number, expiration date and CVV code for your payment card, along with your first and last name, physical address, phone number and email address," wrote Van Niekerk in a statement.
What is interesting to observe is that Garmin has reported that their online store was operated by a third-party service provider. As such, it raises questions on who will take responsibility for the security incident which Garmin reports affected approximately 6,700 of their online store customers.
Given how South Africa still has previous data breach incidents that remain unsolved with no one taken to task for them such as the largest data breach involving the personal records of 50 million plus South Africans, one does not have confidence thus far that Garmin customers will receive justice through the Information Regulator of South Africa. The only alternative should customers' credit cards be used fraudulently is to notify their banks to hopefully reverse such transactions.
"We recommend that you review and monitor your payment card records to make sure there were no unauthorized purchases. If you suspect any fraud, please contact your bank or payment card provider for further direction," said Van Niekerk.Share this article via: