Disruptive innovation

The hotel room of the future is likely to be a combination of the high-tech and high-touch. EHL’s YU Virtual video highlights the former, with virtual reality creating the ambiance we want in our hotel room. And what then of artificial intelligence (AI) and robots? What role will they…

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5 opportunities that the sharing economy presents for hoteliers

Attend a hotel conference these days and the issue of the sharing economy is likely to raise its head, in particular competition from short-term rental services via the internet. Airbnb is a classic example of the sharing economy, as the online business brings together homeowners and renters. It’s clear…

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